Privacy Policy for ExcelaPro

At ExcelaPro, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, including but not limited to our website, mobile applications, and various digital platforms such as Facebook Ads, Google Ads, TikTok, and other online marketing channels.

1. Information We Collect

Personal Information: When you interact with our services, we may collect personal information that you voluntarily provide, such as:

• Name
• Email Address
• Phone Number
• Mailing Address
• Date of Birth
• Educational Interests
• Other relevant details required to provide our services

Non-Personal Information: We may also collect non-personal information automatically when you visit our website or interact with our ads. This may include:

• Browser Type
• IP Address
• Device Information
• Operating System
• Location Data
• Browsing Behavior (e.g., pages viewed, time spent on pages, and click-through data)

Cookies and Tracking Technologies: We utilize cookies, web beacons, and other tracking technologies to collect data and enhance your user experience. Cookies help us understand how you interact with our website and advertisements, allowing us to improve our services and deliver personalized content.

2. How We Use Your Information

Your information is used for the following purposes:

• Service Delivery: To process and manage your inquiries, applications, and other interactions with our services.
• Communication: To send you updates, newsletters, marketing materials, and other information that may be of interest to you. This includes responses to your inquiries and providing you with the support you request.
• Personalization: To tailor our services, content, and advertisements to your preferences and interests.
• Data Analysis: To monitor and analyze usage and trends to improve the functionality of our services.
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party companies that assist us in operating our business, such as payment processors, email service providers, and data analytics firms. These providers are obligated to protect your data and use it only as directed by us.
• Educational Institutions: In cases where you express interest in applying to a university or program, we may share your information with relevant educational institutions to facilitate your application process.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take the security of your personal information seriously. We employ a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, use, or disclosure. These measures include:

• Encryption: Protecting data transmitted over the internet using encryption protocols.
• Access Controls: Limiting access to your personal information to only those employees, contractors, and agents who need it to perform their job functions.
• Regular Audits: Conducting regular audits and assessments of our data security practices.

5. Your Rights and Choices

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Correct Your Data: Ask us to correct any inaccuracies or update your information.
• Delete Your Data: Request the deletion of your personal information from our records.
• Opt-Out: Choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
• Restrict Processing: Request that we limit the use of your personal data under certain circumstances.

To exercise any of these rights, please contact us at info@excelapro.com.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies for a variety of reasons, including:

• Improving User Experience: To ensure our website functions properly and to optimize performance.
• Personalizing Content: To tailor content and advertisements to your interests and preferences.
• Analyzing Data: To understand how users interact with our site and to improve our offerings.

You can control and manage cookies through your browser settings. However, please note that disabling cookies may affect the functionality and availability of our website and services.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information from our records.

8. International Data Transfers

As a global company, ExcelaPro may transfer your personal information to countries other than the one in which you reside. If your information is transferred to a country with less stringent data protection laws, we will ensure that appropriate safeguards are in place to protect your data.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@excelapro.com
• Phone: +90 551 862 3030
• Address: Gürsel, İmrahor Cd. No: 29 Kâğıthane/İstanbul